Terms and Conditions
Introduction
This page explains how Digifinity operates, what users of this website can expect, and what clients should understand before engaging in any professional work.
It is written to avoid confusion later. Digital services often involve changing platforms, delayed inputs, and different interpretations of “results”. These terms exist so that both sides know where responsibility begins and ends.
By continuing to use this website or entering into discussions for services, you are accepting what is written here.
Acceptance of Terms
If you use this website, request a proposal, approve a quotation, or instruct Digifinity to begin work, these terms apply automatically.
If you disagree with any part, you should stop using the website and avoid starting any commercial engagement.
Services Overview
Digifinity provides digital marketing and technology-related services only within the scope that is written and agreed.
That scope may be set out in:
- a proposal
- an email confirmation
- or a formal agreement
Anything not recorded in writing is not included.
Digital marketing does not operate in a fixed environment. Platforms change rules, competitors increase budgets, and customer behaviour shifts without notice. Because of this, outcomes cannot be fixed in advance.
Digifinity commits to professional effort and reasonable care. It does not commit to specific commercial results.
Eligibility and Use of Website
This website is intended for lawful business use.
You must not:
- attempt to gain access to restricted areas
- copy content for resale or misrepresentation
- upload harmful code
- interfere with normal operation
- use false identity details
Access may be restricted if misuse is suspected.
Intellectual Property Rights
All material published on this website belongs to Digifinity unless stated otherwise.
For client projects, ownership is defined by the written agreement.
Unless agreed differently:
- Internal systems remain with Digifinity
- Working documents remain with Digifinity
- frameworks and processes remain with Digifinity
Final deliverables are transferred only after full payment is received.
Client Responsibilities
Clients are responsible for what they provide.
This includes:
- accuracy of business information
- legality of content
- permission to use images, logos, or data
- timely approvals
- valid access to platforms
If work is delayed because information or approvals are missing, delivery dates move accordingly.
Digifinity cannot be held responsible for issues created by incomplete or incorrect client input.
Payments, Fees, and Invoicing
Fees are defined in the accepted scope.
Invoices must be paid within the stated time period.
If payments are overdue, work may be paused until cleared.
Advertising budgets, software subscriptions, and third-party tools are not included unless clearly written.
Refunds and Cancellations
Work begins after resources are scheduled.
For this reason, refunds are limited.
If a client cancels:
- written notice is required
- completed work remains payable
- Third-party costs are not refundable
Unused time is not automatically refunded.
Each situation is reviewed individually.
Confidentiality
Both sides agree to treat private business information as confidential.
This includes:
- strategies
- pricing
- access credentials
- internal reports
- operational documents
Information may only be shared where legally required or where written permission exists.
Limitation of Liability
Digifinity is not responsible for losses caused by:
- platform policy changes
- account suspensions by third parties
- hosting failures
- software defects outside its control
- decisions taken by the client
Where liability cannot be excluded, it is limited to the amount paid for services during the previous three months.
Disclaimer of Warranties
Services are provided “as is”.
No warranty is given regarding:
- rankings
- traffic volume
- cost stability
- lead quality
- revenue impact
Digital systems are unpredictable and controlled partly by external companies.
Third-Party Links and Tools
This website may reference external platforms.
Digifinity does not control them and accepts no responsibility for their availability, data handling, or policy changes.
Their terms apply separately.
Termination of Services
Either party may terminate services in writing, subject to any notice period agreed.
After termination:
- outstanding invoices remain payable
- System access may be removed
- Unfinished work may be withheld
Confidentiality and ownership clauses continue to apply.
Governing Law and Jurisdiction
These terms are governed by the applicable laws of Gujarat, India.
Any disputes will be handled in courts located in Ahmedabad.
Modifications to Terms
These terms may change over time.
The latest version on the website applies.
Continued use means acceptance.
Contact Information
Digifinity
Ahmedabad, Gujarat, India
Contact details are published on the website.